• 110 Calle del Norte, Laredo, Texas, United States 78041
  Tel: 1-956-723-9100   Fax: 1-956-723-9105

The brand new Embassy Suites Laredo, TX is located just three miles from the Laredo International Airport and conveniently in the heart of Laredo’s finest upscale shops. The beautiful full-service all suites hotel is just a short drive from the famous and Historical Downtown Streets of Laredo, the Civil Center, Laredo Center for the Arts, The Mexican Border and the Laredo Entertainment Center Arena - home of the Laredo Bucks Central Hockey League Champions, Texas A&M International University and Laredo Community College. Experience a relaxing environment surrounded by lush landscaping and tropical scenery with breathtaking waterfalls. Guests of the Embassy Suites in Laredo will enjoy free shuttle service to the International bridges and downtown area. All of our two-room suites are beautifully decorated and include a spacious work desk, two telephones and complimentary Internet service. Our business center is complimentary and is available for all your corporate needs 24 hours a day. Guests will be treated to a complimentary cooked-to-order breakfast and free refreshments and cocktails during the nightly manager’s reception. Work up a sweat inside our state-of-the-art fitness center complete with treadmills and free weights. Unwind at the end of your day with a relaxing swim in our indoor sparkling pool and Jacuzzi.

Visitor Review:

We come to Laredo at least once a month and this is the first and last time we will stay at the Embassy. I like Embassy because of the size of the room and the free breakfast, but we had ton’s of problems.

First of all, I have to agree with what other people have written about the lack of concern or service attitude at the front desk. They never smiled, just demanded credit card, no directions to the room, no conversation with us at all. Never made eye contact!!!!!!!!!!!!

We got to the room and it had not been cleaned. I called the front desk and no one answered the room. We came back to the desk and we were told to stay in the room and “somebody would get to us eventually.” I had to prepare for a meeting later in the day, so they finally agreed to move us. The second room had been cleaned but not very well. We found trash in the trash can from a previous guest, dirty wash cloth on the door knob in the room and hair all over the tub and floor. I called the General Manager several times, but never received a call back. I asked that housekeeping be sent in again to clean the room, it never happened. My wife eventually got down on her hands and knees and cleaned the tub and floor.

The complimentary breakfast was not very good. Many of the items were either cold or had run out all together. No one was bussing tables, so the dirty dishes were just stacked up on the other tables. It was not a very pleasant environment.

The kicker came at check-out. I was supposed to have the government rate but instead they had charged me almost $200.00 extra. No one at the front desk was able to fix the overcharge. It has been a week now since we checked out, and I still can’t get the charge reversed, so I will have to dispute it with my credit card company. Several calls to the General Manager have not been returned.

Do yourself a favor. stay somewhere else!!!!!!!!!!!

Features & Highlights

• * Business Amenities at your convenience
• * Relax and unwind at our Manager’s Reception
• * Enjoy our complimentary cooked-to-order breakfast!
• * Spread out in a spacious two-room suite
• * High Speed Internet Access
• * Cooked-to-order Breakfast
• * Nightly Manager’s Reception
• * Spacious Two-Room Suites